Story Surge

Privacy Policy

Privacy Policy

Introduction

Welcome to https://depression-therapy-scottsdale-az.storysurge.net (referred to as “our website” or “we,” “us,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA) and California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, including but not limited to:

  • Our online applications and services
  • Related mobile applications
  • Any other digital platforms or services we may offer

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies, and you should review them before providing any personal information.

Processing Activities

This policy describes how your data is processed when:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal data to provide access and support your account.
  2. Visiting Our Websites: We track interactions on our websites to understand user behavior and improve our content.
  3. Communication with Us: If you choose to receive our newsletters, emails, calls, or texts, we’ll use your contact details for these purposes.

Personal Data Collection

We collect several types of personal information:

  • Account Details: This includes usernames, passwords, and account settings.
  • Payment Information: We process data needed for secure online transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial Records: In some cases, we may store financial records associated with our services.
  • Purchase Data: Information about your purchases, order history, and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices used to access our apps.
  • Location Data: If you choose to share it, we can collect your location information.
  • Feedback and Reviews: Your comments, suggestions, and ratings help us improve our services.
  • Social Media Information: If you interact with us on social media platforms, we may collect data from these channels (with your consent).
  • Product Information: Details about products or services you show interest in or purchase.

We gather this data through direct user input, interactions with our systems, and automated tracking technologies. Additionally, third parties might share personal information with us for specific purposes, guided by their own privacy policies.

Cookies

Cookies are small text files placed on your device to enhance your experience and provide analytics. We use cookies categorized as:

  • Strictly Necessary: These ensure the basic functions of our website.
  • Preference: They remember user preferences and settings.
  • Analytics: Used to analyze traffic and understand user behavior, helping us improve our services.

You have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data as necessary for the fulfillment of specific purposes, such as providing our services, improving our platform, or complying with legal requirements. Once these purposes are achieved, we securely delete or anonymize your data unless required otherwise by law.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights (Depending on Your Location)

In accordance with applicable privacy laws, you may have the following rights regarding your personal data:

  • Access, rectification, or erasure of your data
  • Restriction or object to the processing of your data
  • Data portability
  • The right not to be subject to automated decision-making and profiling

To exercise these rights or for data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests for unsubscribe, or data privacy concerns, please reach out to us via: